Order Processing and Potential Delays
We understand the excitement of receiving your order promptly. Occasionally, due to high order volume and increased demand, delivery delays may occur. We appreciate your patience during such times and encourage you to reach out to our dedicated support team for any inquiries or concerns.
Special Occasions and Extended Delivery Times
During peak sales periods and public holidays, delivery times may be extended. Rest assured, we are working diligently to fulfill your orders swiftly, and your understanding is highly valued.
International Orders and Custom Clearance
For our international shoppers, we strive for seamless customs clearance. To facilitate this process, we kindly request a copy of your National ID. Our dedicated customer service team will promptly address any unforeseen issues, ensuring a hassle-free shipping experience.

Delivery Options
Delivery Options – Tailored for You
Click & Collect (UAE Only)
Enjoy the ease of shopping online with the added flexibility of collecting your order from a nearby Sacoor Brothers store. Complimentary delivery included.
Next-Day Delivery (UAE)
Place your order before 12:00 PM (weekdays) for next-day delivery in Abu Dhabi, Dubai, and Sharjah. Prompt, reliable, and seamless.
Orders placed after 2:00 PM will be processed the following business day.
Track Your Order
For delivery details or to track your shipment within the UAE, please refer to the link provided by our courier partner.
For international delivery services and tracking, please use the courier partner link specific to your country.
Shipping Information by Country
UNITED ARAB EMIRATES
Delivery Time | Delivery Fee |
---|---|
Click and Collect: 1 - 3 days | - |
Regular Delivery: Dubai (1-3 business days), Other Emirates (2-5 business days) | Fixed fee of 25 AED |
KUWAIT
Delivery Time | Delivery Fee |
---|---|
Regular Delivery: 4 - 7 business days | Fixed fee of 11 KWD |
QATAR
Delivery Time | Delivery Fee |
---|---|
Regular Delivery: 4 - 7 business days | Fixed fee of 125 QAR |
BAHRAIN
Delivery Time | Delivery Fee |
---|---|
Regular Delivery: 4 - 7 business days | Fixed fee of 12 BHD |
OMAN
Delivery Time | Delivery Fee |
---|---|
Regular Delivery: 4 - 7 business days | Fixed fee of 12 OMR |
MOROCCO, TURKEY, INDIA, ANGOLA, NIGERIA
Delivery Time | Delivery Fee |
---|---|
Regular Delivery: Varies by country | Fixed fee of 35 USD |
Important Information
**Client Notice**
We strive to provide a seamless shopping experience and the highest standard of service. Kindly note that shipping fees are not refundable. This policy applies to all orders, regardless of destination or delivery circumstances.
Additionally, alteration services are not available for items purchased under Special Deals, promotions.
We thank you for your understanding and continued trust in Sacoor Brothers.